Frequently Asked Questions

Cancellation Policy

 

We have reserved time and space especially for you and require a 24 hours notice for cancellations.

Group and package appointments require more notice.  If less then the required notice is given, we reserve the right to charge 50% or more of the full scheduled session.

 

Returns

 

Our products are 100% satisfaction guaranteed. If for some reason you are unhappy with your purchase, you may return the product for an exchange or in-store credit within 30 days from the date or purchase. All sales are final on makeup and Ambre Blends. Appliances are non-refundable. Please refer to the manufacturer's warranty.

 

Appointments

 

Appointments are recommended. As a courtesy, confirmation calls, texts or emails are made the day before your service. Please inform any of our friendly guest coordinators as to your preference in confirmation. Multiple appointments or specific services may require a credit card to secure your reservation.

Waxing and Massage Appointments: You must be 18 years old or have a parent/guarding present at the time of appointment. We reserve the right to refuse to preform any waxing or massage services based on our professional opinion, as to the appropriateness of the service.

 

Groups

 

No. 7 Salon and Spa is pleased to accommodate groups, so much so that we have a Special Events Coordinator on staff. Many events, including bridal parties, birthday parties, and social gatherings can be organized for your special occasion. Please reserve your date in advance so that we can accommodate your desired services and times.

 

For Your Comfort

 

We request you disclose any medical conditions such as allergies you may have and/or any prescription medications you may be taking that you have been advised to disclose as they may have adverse reactions or side effects to certain techniques or treatments.

Method of Payment

 

We accept Visa, Mastercard, Discover, Spafinder, Spawish, and Spawellness as methods of payment.

checks will not be accepted as form of payment

Gift Certificates

 

Gift certificates for No. 7 Salon and Spa are non-refundable and not redeemable for cash but may be transferred. Please present gift certificate at time of redemption. Gift certificates are good for products and services only.

 

*Free Wifi is provided for our guests

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